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I. OBJECTIVE
1. To provide guidelines on the proper dissemination of memos to all involved or affected outlets
II. DEFINITION OF TERMS
(Not Applicable)
III. GENERAL POLICIES
All approved memos by the CEO that affect the operations of the outlets and/or its Service Crews must be forwarded to all concerned outlets and personnel. Each concerned outlet shall be given a copy of the approved memo. All disseminated memos must have a monitoring sheet for the Service Crews to sign as they receive a copy of the memo. Service Crews who receive the memo must inform his/her co-workers about the memo. SOS must also inform the Supervisors and Team Leaders about the memo.
Memos pertaining to operations must also be given to the Auditor and the Training Department.
IV. PROCEDURE FLOWCHART
Flowchart Title
(Not Applicable)
V. REFERENCE/INTERFACE PROCESS
Document Title
(Not Applicable)
VI. FORMS AND RECORDS
Form Title
1. Memo Monitoring Form
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