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I. OBJECTIVE
1. To report and stabilize issues in written form, with the intention of investigation
II. DEFINITION OF TERMS
1. Incident Report – is the medium used to report or elaborate the occurrence of a situation that is connected to his/her work
III. GENERAL POLICIES
Incident Report (IR) helps the company with the following:
• Assess a situation to improve its day-to-day operations
• Settle disputes
• Reacts to situations that affect the company’s vision and mission
If a situation is vital and affects the daily operations, mission, and vision of the company, it should be reported through an IR. It must be written right after the incident.
All parties that have witnessed a situation that needs to be reported to the head office are required to submit an IR. This includes the accused, the defendant, the witness, and the immediate superior.
IR should not contain any apologetic statements. It must be impartial and not suggestive of conclusions that may influence the decision of the head office. IR should contain facts about the situation for fair and accurate assessment by head office. It may contain explanation helping the head office to better understand the reason behind the situation.
IV. PROCEDURE FLOWCHART
Flowchart Title
(Not Applicable)
V. REFERENCE/INTERFACE PROCESS
Document Title
(Not Applicable)
VI. FORMS AND RECORDS
Form Title
1. Incident Report Slip (IR)
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