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I. OBJECTIVE
1. To provide guidelines in the proper assessment of trainees and the communication of results
II. DEFINITION OF TERMS
(Not Applicable)
III. GENERAL POLICIES
1. Evaluation during Training:
If there will be any Trainee who fails to meet the expected performance during the training period, Training Department (TRD) may release the Trainee from the training session. Same goes for any Trainee who will decide to discontinue the training session or who will be absent without formal communication.
In releasing the Trainees, TRD must notify the Human Resources Department (HRD) by submitting an accomplished Training Notification Form. The form must list the names of the latest Trainees who fail and/or discontinue the training. The said form must have a receiving copy for the filing of TRD.
Concerned Trainees shall be endorsed back to HRD for proper closure.
2. In-Store Training Evaluation:
Trainer must conduct Training validation using Outlet Training Feedback (OTF) form and discuss it with the Technical Trainer. Trainer will then discuss the results of OTF to Training Officer. Training Officer will email the results to the Operations.
After Training validation and discussion with Technical Trainer, Technical Trainer will evaluate the trainees whether they pass or fail on the 4th day using the Trainee Evaluation sheet. It shall be in 2 parts: Exam (40%) and Values (60%). The passing rate shall be 80%. Training Department must submit a monthly training report based on the Trainee Evaluation.
Technical Trainer must discuss the result of the Trainee Evaluation with each of the Trainees. Trainees must sign the Trainee Evaluation sheet afterwards.
As per rule #1, Training Department (TRD) must notify the Human Resources Department (HRD) about the failed Trainees by submitting an accomplished Training Notification Form. The said form must have a receiving copy for the filing of TRD. TRD does not need to attach any copy of the accomplished Trainee Evaluation sheet. Trainee’s performance rating shall be written in the Training Notification Form.
Concerned Trainees shall be endorsed back to HRD for proper closure.
IV. PROCEDURE FLOWCHART
Flowchart Title
(Not Applicable)
V. REFERENCE/INTERFACE PROCESS
Document Title
(Not Applicable)
VI. FORMS AND RECORDS
Form Title
1. Training Notification Form
2. Outlet Training Feedback (OTF)
3. Trainee Evaluation sheet
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