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I. OBJECTIVE
1. To define the role of the Operations Department in the procedure of pulling-out of items from outlets
II. DEFINITION OF TERMS
1. Pull-Out List – refers to the list of items for pull-out by the outlets
2. Pull-Out Receipt – the form used when a pull-out of item is to be made
III. GENERAL POLICIES
There are two (2) kinds of pull-out: Daily Pull-Out and During Delivery Pull-Out
1. Daily Pull-Out
• Items included in this pull-out are limited to small items that outlets text daily.
• It includes spoiled, damaged, expired and other products that are related to the outlet’s inventory.
• Items in whole packaging or in bulk quantity are not included.
• Items for daily pull-out are sent through Rider, who will be carrying a pull-out list.
2. Every Delivery Pull-Out
• Items included in this pull-out are the huge items that outlets text during a day before delivery.
• It includes equipments, containers and products that are in whole packaging or in bulk.
• Items for Every Delivery Pull-Out are sent through Driver, who will be carrying a pull-out list.
Items for Pull-Out Text Format:
(Date) space (Outlet) space (Service Crew) space (P.O. for)
(Number) space (Item)-(Quantity)-(Reason) comma
(Number) space (Item)-(Quantity)-(Reason)
(Number of Items to be Pull Out), (Pull Out Receipt Serial #)
Example:
102414 WD Technohub Ronalyn P.O. for Driver
1 Logbook-1pc-used, 2 GS Bottle-27pcs-empty
2items, #17477
Pull-Out List must be sent to the number of the PCS Staff assigned for the outlet. Cut-off for sending of text is at 3:00pm. Sending of text for Daily Pull-Out and Every Delivery Pull-Out is separate; it must not be mixed in one text message. All items for pull-out must automatically have an accompanying Pull-Out Receipt.
Reminders:
1. No pull-out list, no pull-out will happen.
2. All items for pull-out must be pulled-out within 24 hours only for Daily Pull-Out and within the week for Every Delivery Pull-Out.
3. Make sure that the Rider or Driver receives all items for pull-out before signing the Pull-Out Receipt.
4. Two (2) copies of Pull-Out Receipt (white and pink) shall be given to the Rider or Driver while the other one (blue) shall be left in the outlet.
PCS shall forward the list to SOS. SOS shall prepare the pull-out list for Rider. They shall also notify the Logistics through e-mail about the items for pull-out of Driver. It shall be compiled in an excel file titled: “Schedule of Pull-Out List”. The list shall also be sorted and categorized whether for Operations or for Warehouse.
All pulled-out items that are categorized for Operations must be brought to SOS for checking. SOS Staff shall be responsible for disposal of items that need to be disposed.
SOS Staff shall get a closure report from the Warehouse; prepare final closure report and submit it to the CEO.
IV. PROCEDURE FLOWCHART
Flowchart Title
Pull-Out of Items
V. REFERENCE/INTERFACE PROCESS
Document Title
1. Pull-Out for Spoilage, Variance and Damaged
VI. FORMS AND RECORDS
Form Title
1. Pull-Out List
2. Pull-Out Receipt
3. Warehouse Issuance Slip
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