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I. OBJECTIVE
1. To provide guidelines on the process of cash pull-out or pick up of sales
II. DEFINITION OF TERMS
1. Authorization Letter – the official document issued by the SOS (with approval of the CEO) to personnel who is given the authority to pick-up the sales of specific outlet/s.
2. Cash Pull-Out Slip – the form used to pull-out the sales or part of the sales of an outlet
III. GENERAL POLICIES
When banks are not operational due to holidays or other possible reasons, cash pull-out or pick-up of sales from company-owned outlets are done. Only the selected GJVI employees are allowed to conduct cash pull-out from the said outlets. The following personnel are authorized by the GJVI Head Office:
• Eden Manapat
• Ofhelia “Pia” Pascual
• Rechelle Perea
When conducting cash pull-out, the employee must present an “Authorization Letter” that is duly signed by the CEO. The authorization letter must list all the outlets that the employee shall visit for cash pull-out. If the employee does not have the said letter, no cash pull-out must happen.
Service Crew (SC) must also check if their outlet is included in the list. If not included, the employee has no right to collect the sales or do cash pull-out in the said outlet. Authorization letters must always be verified by calling the SOS hotline, before turning over the sales to the employee.
Aside from the aforementioned names of personnel, Team Leader and Supervisor may also be allowed to conduct cash pull-out only if authorized by the CEO. The same rule applies.
During “Special Events”, the same rules and guidelines must be followed in conducting cash pull-out.
Any concerns or doubts must be reported by the Service Crew to the SOS.
IV. PROCEDURE FLOWCHART
Flowchart Title
Cash Pull-Out or Pick up of Sales
V. REFERENCE/INTERFACE PROCESS
Document Title
1. Reporting of Cash Pull-Out for Office Dropping
2. Dropping of Sales in the Office
VI. FORMS AND RECORDS
Form Title
1. Authorization Letter
2. Cash Pull-Out Slip
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